Help

If your question is not answered below, feel free to contact us via chat or email.

What is the cancelation policy?

Cancellation of any monthly recurring plan is simple and can be implemented at any time with a 1-month notice.

How is my data stored and is it safe?

Customer privacy is our priority. We comply with the strictest privacy policy standards and use Amazon Web Service servers to store our client data. For more information on data protection, please review our privacy policy page.

Is costumer support included?

Yes! Free set up assistance is included during the onboarding process. Our team of experts will support you with initial setup. Message us at contact@kolanot.com for assistance and one of our agents will reach out.

What type of platform integrations are supported?

We currently have existing integrations for any email client including Outlook. We also feature an open API can be used to build custom integrations.

What if I have more than 50 users?

No problem! We offer customized and flexible plans for large companies with needs of over 50 users. Access will be also granted to customer service and operations teams. Please send us an inquiry to contact@kolanot.com for details.

Do you offer discounts?

Yes we do! Choose our annual payment option for a 10% discount.

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